As a strategic partner within Eye Care, the Director, National Accounts leads a team of Key Account Executives to drive superior engagement, growth, and partnership with physician groups, alliances, and ASCs. The Director serves as the executive face to national accounts, prioritizing relationships with key decision makers and positioning AbbVie as a trusted advisor to C-suite leaders and key opinion leaders. This role champions cross-functional collaboration, ensuring strategic alignment, compliance, and operational excellence across all products in the AbbVie Eyecare portfolio to unlock business opportunities.

The Director is accountable for developing and executing account strategies with Marketing, Medical, Reimbursement, Training, and Field Leadership to maximize customer engagement at all levels. This includes owning detailed engagement plans in partnership with Legal and OEC, adapting support and resources to business needs, and prioritizing development of customer initiatives.

The National Director and the team will be focused on helping customers and their key stakeholders by facilitating collaborative account planning, coordinating internal resources to provide appropriate educational support, and working with these groups on co-promotional opportunities. The ideal candidate will have the ability to think strategically about AbbVie’s business and that of the accounts to drive product growth through innovative partnership strategies and be able to facilitate pricing conversations and contract negotiations as appropriate.

The Director actively participates in Integrated Brand Teams (IBTs) across all therapeutic areas, providing field-based insights, representing customer and account perspectives, and collaborating on brand strategy, pipeline planning, coding and reimbursement initiatives, and new product launches.

This position requires strong analytical skills as a component of the position is to have a business-to-business discussion with key financial stakeholders in Physician Groups, National ASC accounts, and Optometric Alliances. This individual will also focus on pipeline assets.  Key area of focus will be partnering with the IBT team to establish coding and reimbursement needs including developing the capability to successfully launch first in class gene therapy asset.

KEY DUTIES AND RESPONSIBILITIES

• Drive cross-functional account planning, leading teams to align resources, set KPIs, and deliver business results through seamless execution across Marketing, Reimbursement, Sales, Field Leadership, and Training.
• Serve as the principal executive liaison to National Account C-suites, representing AbbVie Eye Care as a trusted advisor and single point of leadership engagement.
• Lead strategic collaboration across Market Access, APEX, Compliance, Legal, and other internal partners to shape and deliver tailored account strategies that address provider, patient, and business needs.
• Develop and execute a comprehensive Group Purchasing Organization (GPO) strategy for retina portfolios to protect ASP (Average Sales Price), ensure provider pull through, and deliver targeted support at the account level for strategic alignment.
• Guide and facilitate field leader collaboration across multiple therapeutic areas, championing best practices and coordinated approaches for effective customer engagement.
• Act as a key thought leader on launch strategies for novel therapeutics in the retina space, providing critical input on market readiness, distribution strategy, and customer impact planning.
• Collaborate with USMax and brand teams to design and implement integrated distribution and customer impact strategies that optimize access, product uptake, and customer satisfaction while maintaining compliance and alignment with legal guidance.
• Proactively champion account education and co-promotion programs, leveraging internal and external resources for maximum market impact and product growth.
• Ensure regular alignment with regulatory requirements and facilitate risk mitigation through partnership with Compliance and Legal functions.
• Lead relevant teams in strategy development and tactical execution with accounts by maximizing key interfaces per below:
  • MSL: collaborate to deliver clinical value story to physician group and address integration concerns
  • RBA: cohesively present broader value story to physician group and address operational concerns
  • Sales: drive day-to-day engagement with customer and facilitate current / ongoing purchasing
  • Marketing: facilitate development of support materials / resources to address physician group needs
  • Legal & Compliance: ensure compliance throughout engagement, with focus on reimbursement