At Folia, we're hiring a Business Operations Lead to partner closely with our Co-Founder and CEO, Nell, to drive the day-to-day operating system across the company and help guide critical decision making through detailed analysis and close stakeholder management. We are looking for a candidate able to - and eager to - constantly shift between thoughtful (and often hardcore) data analysis, building trusting relationships with a phenomenal leadership team, strategic planning, scaling critical operating processes such as OKRs and company-wide communications, and simply rolling up their sleeves to get tactical things done.

Responsibilities

• Work alongside the Co-Founders manage the Folia-wide operating system (including its management cadence, metric reviews, decision-making frameworks, goal setting process, operating calendar, external stakeholder management, and communications)
• Drive annual and quarterly planning, as well as OKRs to ensure the right priorities are being delivered on time and at a high bar
• Lead operations in collaboration with one or more department heads (i.e., GTM), facilitating streamlined initiatives across lines of business, and driving long term operational excellence and automation
• Provide ad-hoc support on projects small to large; this could include market research, financial modeling, Sales Operations processes & tooling, internal operating initiatives, and more

Requirements

• 6+ years in high-output roles (consulting/PE, BizOps/Growth Ops/Product) with startup experience preferred
• Bachelor’s degree in Business, Finance or related field
• Strike a healthy balance between deeply understanding the granular data and details of a challenge while being able to zoom out and communicate the top-down executive-level story
• Able to embrace ambiguity, always taking the first pass at a challenge to provide structure and early momentum, while freely pivoting when the need arises
• Process-focused and detail-oriented with strong project management skills
• Excellent analytical and conceptual problem-solving skills

Compensation

The base salary range is $150,000-$180,000. If you're not based in the general Boston area and are willing to relocate, we will compensate you for reasonable expenses. The starting salary will be determined to be commensurate with experience. The full compensation package includes stock option grants and additional benefits, including Health, Dental, Vision, and 401k plan.