Each year, 2 billion people worldwide are limited by physical pain. SWORD allows members to complete personalized physiotherapy from the comfort of home, with ongoing support and supervision from our team of licensed clinicians. Our approach is clinically proven to be more effective than conventional care delivery models, consistently delivering best-in-class outcomes.
SWORD partners with insurers, health systems, and employers across the U.S., Canada, Europe, and Australia to make high-quality musculoskeletal care accessible to everyone. Our clients include some of the most forward-thinking Fortune 100 and 500 companies globally.
This is an exciting opportunity to join SWORD during a period of hyper-growth and expansion. Following our recent $4B valuation, we’re scaling our impact with high-caliber individuals who bring passion, commitment, and energy to create and deliver technologies, services, and products that advance human health.
Join us to make a difference at scale, working alongside a global team of innovators pioneering the future of healthcare.
Why join us100% remote work (work from home)Early-stage opportunity to shape SWORD’s Canadian operations during hyper-growthPlay a role in improving the Canadian healthcare systemStock options granted at hireWhat you’ll doDrive client growth and engagement: Manage the end-to-end client lifecycle for a growing portfolio of partnership customers — lead implementation, foster employee engagement, and continually demonstrate and expand Sword’s value.Lead and optimize implementation projects: Define, coordinate, and oversee project timelines, ensuring milestones are met with precision and serving as the primary point of contact to ensure seamless, growth-oriented post-sale experiences for new clients.Cultivate strategic, growth-focused relationships: Build and deepen trusted partnerships with customers, fully understanding their goals and working to surpass clinical and economic outcomes that align with expansion potential.Own and evolve a high-impact area of Sword’s Customer Success: Shape strategic initiatives that drive growth, continuously refining team playbooks, renewal planning, and account expansion strategies.Deliver actionable insights and growth metrics: Provide clients with quantitative and qualitative data through impactful reporting, regular strategic meetings, and annual business reviews to showcase Sword’s ongoing impact and uncover further opportunities.Develop and execute growth-oriented account plans: Assess total account potential, establish clear growth goals and milestones, and recommend strategic investments to maximize client value and expansion.Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
