Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com.
Sword Health is looking for an exceptional candidate to join our marketing team as a Data Operations Engineer. This individual will support the integration of clients (self insured employers and health plans) into Sword’s solutions by preparing, validating and maintaining data pipelines that can process large volumes of healthcare data. This role is ideal for a motivated, detail-oriented candidate who is eager to learn and ensure that information flows accurately and on time.
The mission of our Data Operations team is to deliver high-quality, accurate data that supports Sword’s products and clients. We focus on maintaining strong data quality standards, improving operational processes, and ensuring smooth data integrations across the organization.
What you’ll be doing:Data Preparation & Processing: Support data ingestion workflows by cleaning, formatting, and validating healthcare data from multiple sources;Quality Checks: Run validation scripts and checks to ensure data accuracy and completeness; identify and flag potential data issues;ETL (Extract, Transform, Load) Support: Assist in maintaining ETL pipelines by performing data uploads, monitoring processes, and escalating issues when needed;Documentation: Maintain clear process documentation to ensure consistency and repeatability;Collaboration: Work closely with cross-functional teams - customer success managers, data engineers, product managers, clinical operations, payer partners - to ensure client files are processed correctly and on schedule;Continuous Learning: Gain experience in healthcare data standards, data privacy requirements, and automation tools over time.What you need to have:Data Foundations: Basic understanding of data processing and data quality principles;SQL Skills: Hands-on experience writing SQL queries to extract and analyze data;Communication: Ability to communicate clearly with both technical and non-technical stakeholders;Detail-Oriented & Process-Driven: Capacity to maintain meticulous documentation of processes, to support troubleshooting and repeatability;Problem-Solving: Interested in identifying data issues, helping troubleshoot discrepancies and supporting process improvements;Growth focused: Desire to work in a fast-paced, growth-oriented environment with opportunities to take on more responsibility over time.US - Sword Benefits & Perks:
• Comprehensive health, dental and vision insurance*
• Life and AD&D Insurance*
• Financial advisory services*
• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
• Health Savings Account*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
