Role Description

Your North Star: As a doula serving Pomelo patients, you will educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period. You will play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time.

This is a 1099 independent contractor role and is not an employment (W-2) position. As an independent contractor, you will not be eligible for employee benefits, including but not limited to health insurance, paid time off, workers’ compensation, or unemployment benefits. Pomelo Care will provide services to support your independent practice, such as client matching, billing, and administrative support. 

Support for Your Doula Practice

By joining the Pomelo community, we provide the support you need to focus on what you do best -- caring for families.

• Focus on Care, Not Paperwork: We handle the credentialing, billing, and administrative hassle of accepting insurance. You get reliable and timely payment for your work without the back-office headache.
• Grow Your Client Base: We provide client outreach support to help you connect with families who need your services.
• Comprehensive Support: You’ll have access to dedicated administrative and technical support to navigate our systems, as well as charting and documentation support to streamline your workflow.
• A Thriving Peer Community: Connect with a vibrant and growing network of hundreds of doulas. Access the Pomelo Doula community for peer support, shared learning, and connection.
• Maintain Your Flexibility: You choose how many clients you see through Pomelo, allowing you to set the hours and workload that fit your life.

To join Pomelo’s growing community, you have:

• Completed certification/training as a birth and/or full spectrum doula.
• Experience working as a doula with an in-depth understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery.
• Strong verbal and written communication skills, with the ability to connect with families from diverse backgrounds both virtually and in-person.
• Comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems.
• Have availability for virtual and in-person work, as well as evenings and weekends, to accommodate the needs of families.
• Your service areas include King, WA and/or Pierce, WA.

Credentialing Process & Next Steps

Once you apply, our team will guide you through the credentialing process, which includes:

• Meet with someone from our recruitment team for a 30-minute video call
• Provide proof/verification of:
• Medicaid Provider ID
• Doula certification or training
• NPI number
• Adult & Infant CPR/First Aid certification
• Birth Doula Certificate from WA Department of Health
• Complete a background screening

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first.

At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.