The Field Clinical Trainer is responsible for the management and strategic execution of clinical training within their aligned area for Allergan Aesthetics devices, such as body contouring and DiamondGlow devices (and others as deemed appropriate), with a focus on new and existing key customers. Additionally, they will partner with sales leadership and AMI stakeholders to develop a successful training path while also sharing best practices around AMI program execution with sales partners, to drive customer clinical proficiency and consistency.
Essential Duties and Responsibilities include the following (other duties may be assigned):
- Deliver clear and consistent clinical training and messaging for CoolSculpting, CoolTone and Diamond Glow providers in both hands-on and virtual settings to drive successful patient outcomes that align to ISI and established protocols
- Strategically partner with AMI, marketing and sales leadership teams, to enhance field clinical trainer roles, responsibilities, KPIs, reporting and value
- Partner with senior leadership to align operational goals to strategic direction and optimize resource allocation with high priority customers
- Partner with cross-functional teams such as, but not limited to, portfolio sales force packs, sales analytics, and AMI partners to drive business initiatives
- Assist in the development and implementation of high-quality and effective field training within aligned areas
- Partner and support AMI Faculty engagements and training opportunities in the field, in collaboration with the Field & Faculty Development Team
- Support AMI In-Clinic and In-Field programs as requested by AMI leadership
- Act as a liaison and advocate to the field for AMI Body Contouring programs, initiatives, and resources
- Measure performance and training impact using appropriate tools and techniques to monitor KPIs, inclusive of platforms such as Moxie, Madi, and ThoughtSpot dashboards
- Successfully manage and stay within travel and expense guidelines and budget
- Perform and utilize data analysis to assess current state and make data-driven recommendations for field clinical training optimization
- Act as a change agent to foster a culture of continuous improvement within the organization
- Regularly monitor progress and report to senior leadership