IT System Service Specialist at Legend Biotech - undefined

Job Description

Role Overview

In this role, you will be responsible for handling day-to-day IT activities as part of the SAP S4 Global template implementation to support the cGMP Clinical and Commercial Cell Therapy Manufacturing facilities in Ghent, Belgium. You will provide SAP support related activities across different SAP modules as well as integrations with external MES and eLIMS systems.

Liaise with Legend SAP Development team and 3rd parties on issue resolution as required.

Major Responsibilities

Works as the first point of contact with the user community, service delivery of SAP S4 application support, and operations.
Assesses/analyses S4 issues and determines support/problem resolution where applicable.
Monitors and provides follow up instruction on outstanding issues in a timely fashion.
Ensure major incident communication to management and internal customers.
Appropriately escalate issues to S4 Development team (offshore, US based) and/or local management
System Monitoring and Improvement (end-user access review procedures, etc.)
Process Monitoring for IT internal process

Education

A minimum of a Bachelor’s Degree in a relevant discipline such as IT or Engineering

Experience

A minimum of 2 years experience in a similar role.

Capabilities, Knowledge, and skills

Knowledge of SAP integration technology (IDoc)
Knowledge of Computerized System Validation procedures
Knowledge and experience in manufacturing IT system integrations, such as MES with ERP
Work in a matrixed team for support execution and delivery
Excellent written and verbal communication skills
Strong ability to work independently and manage one’s time, be a collaborative team member

Language(s):

Fluent in Dutch, English

Legend Biotech is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Legend’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

Legend Biotech maintains a drug-free workplace.

Join Swish Analytics

Work on cutting-edge sports data and analytics. Join a team that's revolutionizing how we understand sports performance with AI and machine learning.

Remote FriendlyCompetitive SalarySports Tech

View Open Roles Learn More

Create a Job Alert

Interested in building your career at Legend Biotech? Get future opportunities sent straight to your email.

Create Alert

Apply for this Job

Legend Biotech is hiring a