This position involves serving as liaison among internal AbbVie scientific personnel with external organizations, to aid in equipment selection, purchasing, onboarding, calibration/service/repair, and decommissioning (entire equipment lifecycle management). These functions will be executed with consideration for laboratory needs, as well as quality and cost effectiveness of internal and external service providers. The Laboratory Services Support Engineer will develop and administer various laboratory equipment support functions throughout AbbVie R&D sites.

Responsibilities

• Interface with vendors, OEM, and internal service organizations to address laboratory equipment service needs.
• Assist R&D personnel with selection and purchase of laboratory equipment.
• Provide administrative support throughout equipment lifecycle (onboarding, maintenance/repair, decommissioning).
• Maintain Maximo database in support of equipment location and spend tracking as well as storage of equipment warranties and service contracts.
• Receive incoming work request and generate workorders on demand.
• Serve as liaison to on-site vendor service personnel.
• Process service contract renewals, including review of equipment reliability histories, determination of insourcing potential, and overall assessment of cost benefits.
• Work with department leadership to develop and refine processes in support of department functions.