Career Category

Operations

Job Description

Overview:

Amgen, a biotechnology pioneer, discovers, develops, and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis, and other serious illnesses. With a deep and broad pipeline of potential new medicines, we continue to advance science to serve patients.  ADL activities include Biopharmaceutical Aseptic Manufacturing, Lyophilisation and Automated Inspection & Packaging.

The person in this position will be the supporting the operational areas at the Amgen Dun Laoghaire site with specific responsibilities in Operations Learning & Performance activities. It will be a key member of the overall organisation at the Amgen Dun Laoghaire (ADL) site.  The position will report to the L&P Sr Manager.

Role Summary

The Learning & Performance Senior Associate coordinates key activities for Amgen Dun Laoghaire's Learning & Performance team, ensuring training projects run smoothly and meet organizational goals. The Learning & Performance Senior Associate identifies training needs, implements effective learning strategies, and supports onboarding, leadership development, and technical skill growth to promote ongoing learning.  

Main Duties and Responsibilities

A key aspect of the position involves the assessment, design, and implementation of learning programmes. This includes the development, implementation, and evaluation of leadership programmes, all of which are aimed at enhancing employee performance and supporting strategic goals. Additionally, the role entails evaluating the effectiveness and return on investment of all training initiatives to ensure continuous improvement and value for the organisation.

Key Responsibilities:

• Collaborate with department heads and HR to identify skills gaps and define training that supports the organisation’s objectives.
• Develop annual training plans, evaluate programme effectiveness, and report ROI to management.
• Design and develop multi-module leadership and management programmes for our leaders across the organisation, including the establishment of toolkits and development pathways.
• Lead the organisational strategy for digital skills development by designing tailored learning programmes in AI readiness, data literacy, and automation. Support the site-wide approach to enhancing data literacy and automation capabilities, leveraging technology to optimise work processes.
• Maintain and sustain existing learning technologies within the Learning & Performance Function.
• Develop and maintain training programmes and materials, such as e-learning modules, workshops, job aids, playbooks, and multimedia resources.
• Develop, oversee, and revise employee induction and onboarding programmes. Coordinate the New Hire Orientation initiative by managing the annual schedule, maintaining the NHO timetable, gathering and addressing feedback as appropriate, and collaborating with managers, service providers, and Talent Acquisition.
• Develop Training Progress Reports (Metrics Adherence, Participants Training Progress, Leadership development progress).
• Support L&P Function with online training requests, Training Impact Assessments and ad hoc queries.
• Candidate will need to be proactive, managing daily tasks and owning them as requested.
• Perform all tasks with due care and attention, ensuring compliance with Good Manufacturing Practices and company requirements, policies, and procedures.
• Day-to-day management of communication and any other tasks/projects assigned as per manager’s request.
• Ability to work to tight deadlines in a fast-moving environment.
• Ability to build working relationships and effective partnerships at all levels in the organisation.

Experience & Qualifications:

• Bachelor's Degree or comparable professional qualification in Training & Development, Organisational Development, HR , Life Sciences, or related discipline.
• 5-7+ years in Training & Development, ideally within the pharmaceutical, life sciences or large multinational industry.

• The candidate should have experience with the business processes surrounding the use of learning management or training systems (LMS) and training development tools (e.g. Articulate, Captivate). Familiarity with emerging technologies like AI and data visualisation is desirable.
• Confident in the use of technology and awareness of digital tools that improve productivity and efficiency.
• Proven track record in building training programs, including leadership programs, and managing digital transformation or upskilling projects.

• Knowledge of adult learning methodologies, instructional design, and curriculum development
• Experience in project management (managing projects, defining scope, tracking milestones)
• Excellent / effective writing and communication/presentation skills
• Excellent oral and written communication, facilitation, organizational and planning skills
• Experience in MS Office, & ability to learn and use new software
• Self-driven and proactive with enthusiasm to deliver results

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