This position serves to provide leadership and strategic execution for a nurse educator service platform designed to support patients in navigating and utilizing available resources to better understand their conditions and effectively manage their treatment plans.

Responsibilities

• Provide strategic leadership, inspiration, and support to team(s) of Nurse Ambassadors
• Develop and maintain collaborative partnership with vendor Nurse DM to provide consistent and effective leadership for the district
• Analyze data to assess performance and identify strategic opportunities for improvement/growth
• Provide ongoing coaching for Nurse Ambassadors at both a district and individual level to promote exceptional patient experience
• Ensure compliance with SOPs
• Prioritize competing demands to support team in managing workload
• Contribute to Program success through working groups and projects
• Roll out Training related to Program updates, marketing tools, and ongoing development
• Plan and facilitate district communications including weekly meetings and written communication
• Address Sales and HCP questions and complaints related to the Program"