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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health , and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

The Manager – Credit and Accounts Receivable will be responsible for managing the company’s credit risk and optimizing the accounts receivable process. This role is critical in ensuring healthy cash flow, maintaining strong customer relationships, and supporting the commercial operations of the business. The ideal candidate will have significant experience in the pharmaceutical industry and strong leadership capabilities to drive results through a high-performing credit and A/R team.

Key Responsibilities:

Credit Risk Management:

• Develop and enforce credit policies that align with company objectives and pharmaceutical industry standards.
• Perform in-depth credit assessments and set appropriate credit limits for new and existing customers.
• Monitor credit exposures, aging reports, and mitigate risks proactively.
• Coordinate with the trade and treasury teams to structure credit terms and manage contractual obligations.

Accounts Receivable Operations:

• Oversee end-to-end A/R processes including collections, cash application.
• Ensure timely collection of receivables and manage escalations for overdue accounts.
• Drive reduction in DSO (Days Sales Outstanding) and improve collection efficiency.
• Manage customer reconciliations and resolve billing discrepancies in coordination with customer service.

Reporting & Analysis:

• Prepare and present A/R performance reports, aging summaries to senior management.
• Analyze customer payment patterns and provide insights to support strategic decisions.
• Maintain accuracy of accounts receivable records and month-end closing activities.

Compliance & Controls:

• Ensure compliance with internal controls, corporate policies, accounting standards, and industry-specific regulations.
• Support audits by maintaining appropriate documentation and records.
• Lead process improvements and implement automation tools to increase operational efficiency.

Team Leadership:

• Manage and develop a team of credit analysts and A/R specialists.
• Provide coaching, performance evaluations, and succession planning for team members.
• Collaborate cross-functionally with Trade, Customer service, Treasury and Finance teams to support business goals.