The Process and Performance Learning Manager I serves as a strategic leader to Liaisons and key stakeholders to assess and understand process requirements and learning needs to drive excellence in global clinical trial execution. Identify, establish and maintain curricula which includes quality system documents and learning that align to business processes, regulatory requirements, R&D Development functions, and study execution. This position is accountable for accurate, comprehensive, and applicable curricula.

Responsibilities

• Partner with Senior Leadership to ensure alignment with regulatory requirements is balanced with business objectives and priorities when driving the Learning Strategy as well as effectively identify and lead high performing teams in support of the strategy and vision.
• Collaborate closely with AbbVie and industry curricula leaders to ensure alignment, determine future focus and share best practices. Effectively balance stakeholder input with curricula expertise.
• Analyze and evaluate learning needs in support of business process including onboarding and reflecting regulatory requirements.
• Develop and implement communication plan in support of learning programs.
• Responsible to understand AbbVie's Quality System, GCP, BPO framework and able to translate to staff as applicable. Able to translate strategy into operations and manage multiple changing priorities
• Monitor and evaluate the effectiveness of curricula by implementing measures to track outcomes and ensure alignment to business objectives. Responsible for conducting periodic review of learning programs and content to ensure accuracy and relevancy.
• Work with Instructional Designers and Development Document Writers to develop and implement robust, engaging learning programs to ensure compliance with SOPs and regulations.
• In partnership with Liaison, ensure processes, courses and curricula are aligned with the strategic objectives of the R&D Development organization. Assess new and revised documents to ensure accurate compliance assignments. Collaborate with Liaisons to identify needs/gaps and drive the learning strategy to meet/mitigate knowledge gaps.
• In partnership with Learning Management System Specialist, contribute to function-specific compliance requirements.
• May participate in global, cross-functional initiatives/teams in support of business priorities.