Job Description Summary

Step into a full-time role that keeps you close to the science and your customers while making a meaningful impact across VIC West.

We are looking for experienced oncology sales professionals to join Novartis as Portfolio Account Specialists within our Solid Tumours therapy area, with a key focus on Breast Cancer. Reporting to the National Sales Manager, you will join a high-energy, collaborative team passionate about improving outcomes for patients.

This is an ideal opportunity for someone with extensive pharmaceutical oncology sales experience who is ready to take a lead role in shaping customer engagement and driving results across the region.

 

Job Description

As a Portfolio Account Specialist, you will be a leading driver of our customer interactions and sales performance. You will:

• Personalise and orchestrate customer engagement journeys for target HCPs, reflecting their preferences and using multiple channels and tailored content.

• Build strong, sustained partnerships with HCPs to support Novartis’ Breast Cancer portfolio and Solid Tumour strategy.

• Deliver memorable, customer-centric experiences that go beyond clinical differentiation by understanding their needs and local healthcare environment.

• Use available data sources to create and dynamically adapt territory, account and customer interaction plans.

• Share customer insights with internal stakeholders to shape product- and indication-related content, campaigns and interaction plans.

• Work compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs.

• Act with integrity, honesty and transparency with customers and colleagues at all times.

• Live the Novartis Code of Ethics and our Values and Behaviours, speaking up when things don’t seem right.

• Ensure timely reporting (within 24 hours) of any technical complaints, adverse events or special case scenarios related to Novartis products.

• Support compliant distribution of marketing samples (where applicable).

What you will bring to the role:

• Strong track record in healthcare/pharma sales (ideally oncology), with an established network of relevant HCPs and stakeholders.

• Specific product knowledge in oncology and/or breast cancer, with solid understanding of the broader healthcare sector and evolving treatment landscapes.

• Proven account management and selling skills with a highly customer-centric mindset and strong commercial excellence focus.

• Ability to gather and leverage customer insights and data to inform decisions, territory planning and multichannel engagement strategies.

• Excellent communication, influencing and negotiation skills, with confidence in conflict management and constructive challenge.

• Demonstrated commitment to compliance and ethics, effective cross-functional collaboration, and strong technical skills to use digital tools and multichannel platforms.

Why consider this role?

• Impactful work – help transform the lives of people living with breast cancer and other solid tumours.

• High-energy, supportive team – work with colleagues who are collaborative, ambitious and united by a strong purpose.

• Ethical, patient-focused environment – be part of an organisation guided by a clear Code of Ethics and strong values.

 

Skills Desired

Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills