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Quality Specialist (m/f)

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Croatia - Zagreb
Posted a day ago
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Job Description

Work location: Savski Marof

What You Will Achieve

You will be an integral member of Pfizer’s Quality Systems organization, contributing to a strong and effective Quality management framework. In this role, you will be responsible for the governance, oversight, and continuous improvement of core Quality Systems, including Change Control, Documentation Management, Quality Risk Management, Supplier Quality Management, Quality Management Review processes, Quality Plan & Quality Policy.

You will ensure that these systems are robust, compliant, and aligned with regulatory requirements and Pfizer global standards. Your work will support cross‑functional teams by enabling effective change implementation, clear and controlled documentation, risk‑based decision‑making, and transparent management oversight. Through these activities, you will help drive quality strategy, performance metrics, and site quality objectives.

As a Quality Specialist, you will apply your expertise and judgment to support team goals and deliver critical quality outcomes. Your ability to communicate clearly, collaborate across functions, and use effective quality tools will help resolve complex issues and build alignment among stakeholders.

Your commitment, attention to detail, and focus on continuous improvement will strengthen Pfizer’s Quality Systems and help ensure the reliable supply of high‑quality medicines for patients around the world.

How You Will Achieve It

  • Contribute to the successful delivery of complex Quality Systems activities by effectively managing your time, meeting agreed targets, and planning work for assigned projects within a collaborative team environment.
  • Review, interpret, and trend quality metrics, providing input to action plans required to maintain or enhance compliance across Quality Systems.
  • Support Quality Risk Assessments to enable risk‑based decision‑making across systems and processes.
  • Ensure Quality Systems remain compliant, inspection‑ready, and aligned with global regulatory and Pfizer requirements.
  • Support Quality Management Review activities by ensuring accurate, complete, and timely updates of quality data.
  • Support Supplier Quality activities, including participation in supplier qualification programs and ongoing supplier oversight.
  • Ensure timely follow‑up and closure of corrective and preventive actions arising from internal audits, regulatory inspections, supplier management activities, and other Quality Systems processes.
  • Collaborate with cross‑functional and group engagement teams to evaluate Quality Systems performance and recommend improvements to processes, equipment, and laboratory or operational practices.

Qualifications

Must-Have

  • Bachelor's Degree
  •  3+ years' experience in pharmaceutical industry
  • Strong interpersonal skills to provide training
  • Excellent organizational skills, ability to handle changing deadlines and responsibilities.
  • Strong written and verbal communication skills
  • Strong computer knowledge (MS Office Suite)

Nice-to-Have

  • Demonstrated ability to learn and master new applications software
  • Experienced in auditing with Good Manufacturing Practices (also cGMP) regulated industries

What we offer: 

  • Organized transport to and from the site 

  • Hybrid work arrangements

  • Work with modern automated systems  

  • Strong education program  

  • Christmas, Easter and holiday bonus  

  • Affordable meals in an on-site cafeteria  

  • Opportunities for career enhancement and development  

  • Yearly pay increase and bonus based on performance 

  • Further professional development in a supportive environment  

  • Free health check-ups  

  • Free psychotherapy and coaching sessions for employees and people close to them 

  • Bravo employee recognition system  

  • Opportunity for working on projects with other Pfizer sites and locations  

  • Free fruit and hot beverages on the site 

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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