We are looking for a skilled Sales Data Analyst to join our Business Excellence team where we cover our Central Southern Eastern Europe (CSEE) organisation, with 9 countries in scope. 

In this position, you will report to CSEE Business Excellence (BE) Manager.  

The Sales Data Analyst is responsible for high-level analysis of the reports and sales figures provided by our distribution partners located in different markets where our products are sold.  Ultimately, your role is to provide relevant and useful insights regarding our products and customers’ performance, as well as to support our commercial organisation by highlighting business opportunities. This role is highly involved in tracking our Sales Force Effectiveness KPIs and providing solutions to reach our business priorities. You are therefore a key partner and work closely with the sales managers in each country as well as the in-field teams. 

Some of your responsibilities include: 

Master Data Management

• Maintain master database such as customer profile, territory, employee, and target information and continuously seek ways for enhancement 
• Conduct routine customer data matching and mapping validation 
• Routinely monitor data accuracy and system usage 

Engagement

• Regularly work with commercial and sales team to improve data collection, validation, and reporting process to drive both speed and accurate delivery 
• Work with BE Manager to process quarterly territory and healthcare professional (HCP) target group setting information in the system 
• Track KPIs related to Sales Force Effectiveness  
• Super user of BI and CRM able to answer queries and questions regarding system use 
• Be point of contact and expert on Veeva/BI for the other BE Managers and Veeva/SOA. 

Customer Segmentation/Profiling

• Customer Profiling Management for CRM. Ensuring data is collected to allow segmentation and targeting strategies to be implemented. 
• Track sales force performance