Key Responsibilities

• Consult with the R&D Quality Assurance functional area to develop understanding of complex business needs supported by enterprise quality management systems.
• Determine how changing Quality Assurance business needs will affect the system.
• Understand the role of the system in the big picture & provide ideas & recommendations regarding the evolution of the system. 
• Respond to questions & influences the users regarding current & potential Quality Assurance system inputs, processes, & outputs.
• Conduct research & analysis into the nature, effect, & results of system problems.
• Develop detailed business user requirements, system documentation, workflow procedures, & data modeling.
• Review & route requested system changes & develop detailed specifications for implementation. Communicate system changes & propose issue resolutions to the next level of management.
• Ensure current & accurate system documentation, coordinate &/or perform testing of system modifications, both validated & non-validated systems.