The Senior Business Systems Analyst delivers operational expertise to the Information Research (IR) Business and Project
Management Office, with primary responsibilities in:

• Managed Service Provider (MSP) governance work - demand planning, contract/Purchase Order (PO) review.
• Resource management work for MSPs, TotalTalent and ID Management resources - support staffing, onboarding, offboarding, issue resolution and timesheet/invoice approvals.

This role ensures that third-party services align with business requirements, project scopes, regulatory
compliance and budget constraints.

***This is a hybrid role based in Lake County, IL (T, W, TH)***

Responsibilities

•  Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Uses appropriate tools and processes to collect, correlate and review/approve deliverables.
• Determines approach and solution to problem when issue is within scope of own ability.
• Analyzes departmental processes and needs and makes recommendations that are most effective means to satisfy those needs.
• Works effectively with team/group to accomplish organizational goals.
• Manages projects/work according to milestones and completes tasks assigned with minimal supervision.
• Works with internal leads to determine annual contract demands and aligns to contract/change request process.
• Facilitate due diligence by gathering necessary information for coordinating reviews and completing tasks with vendors, IR, compliance and Finance departments