Ro connects millions of patients to high-quality, accessible care through our digital platform. That trust extends beyond software to our facilities, our inventory, and the physical environments that enable patient care every day.
The Sr. Manager, Physical Security & Asset Protection is a leadership role responsible for protecting Ro’s People, Places, Product and Reputation. Reporting to the Sr. Director of Security within the Cyber organization, you will serve as a core pillar of Ro’s integrated cyber-physical risk program.
This is a player-coach role.You will lead strategy, process and procedure development and personally drive execution, shifting the organization away from reactive coverage toward a proactive stance focused on technology-enabled physical controls, fraud prevention, shrinkage reduction, and asset integrity.
Core Physical Security & StrategyProgram Ownership: Design and mature an end-to-end physical security strategy. Initiate security roadmap across multiple large pharmaceutical facilities distributed geographically across the country.
Threat Assessment: Conduct physical threat, vulnerability, and risk assessments of offices and fulfillment centers as the primary input for strategic planning. Capture gaps and mitigate through control development.
Vendor & Stakeholder Management: Establish, lead and sustain relationships with security vendors and local law enforcement.
Partner with local facility leadership to operationalize standards in a practical, site-appropriate way. Work with People and Pharmacy Compliance Teams to ensure realistic security training is conducted for all employees.
Stakeholder Collaboration: Build and sustain high-trust relationships with People, Legal, and Privacy teams, collaborating effectively on areas of overlapping responsibility and acting as a clear communicator who can translate physical security risks into actionable business insights while preserving employee trust.
Fraud & Theft Prevention: Establish processes and controls to deter crime, theft, fraud, sabotage, and unauthorized activity before impact occurs.
Product & Asset Integrity: Implement oversight mechanisms to safeguard high-value product against diversion, adulteration, or shrinkage.
Privacy as Safety: Design controls and workflows that prevent physical access risks from becoming privacy incidents, particularly in sensitive fulfillment and pharmacy environments.
Work effectively with the People, Legal and Operations teams to ensure all prevention, controls and/or investigative activities are conducted with broader considerations and cross-functional roles & responsibilities in mind.
The target base salary for this position ranges from $150,000 to $176,000, in addition to a competitive equity and benefits package. When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
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