The Care Foundations group is building a new Servicing Platform team that leverages AI and automations to develop streamlined experiences for our members and providers. We build efficient, scalable, and intuitive solutions that will grow Spring Health to new heights.

Reporting to the Senior Engineering Manager - Care, this Staff Software Engineer will be a full-time role instrumental in creating and guiding the team.  You will be responsible for building a unified set of AI-powered servicing tools that automate toilsome work.  You will be a technical leader involved in driving strategic architecture decisions, a champion of technical initiatives, and a mentor to the junior engineers. You will work closely with our Product and Engineering leadership to prioritize and execute on deliverables, as a part of a collaborative team identifying the opportunities and helping create the products that transform mental healthcare for the better. 

Please note that this is a hybrid role based in San Francisco, with an expectation to be in office 2-3 days a week. Our office is located at 2 Embarcadero Ctr.

What You Will Be Doing: 

• Act as a key partner to both Product and Engineering leaders, helping ensure that we’re building the right things, in the right ways.
• Take on complex requirements and distill them into a proposal of small deliverables 
• Successfully manage project priorities, deadlines, deliverables, and stakeholders
• Create opportunities for process improvements 
• Mentor others on how to maintain and guide your team to raise the level of quality in everything we produce 
• Quickly pivot solutions based on feedback or complexity, effectively communicating reasons for the change and path forward to rest of your team 
• Manage risks, dependencies and tradeoffs inevitable in complex project delivery 

What success looks like in this role:

• Demonstrate an energetic immersion in emerging AI technologies
• Establish trust and connections within the team and across the organization.
• Build scalable architectures that support future growth and integrations.
• Elevate the standards of engineering excellence and proactively identify opportunities for improvement.
• Contribute to building a thriving team culture.
• Deliver high-quality code and product experiences, shipping incremental value on time and with high velocity 
• Foster productive relationships in engineering and across functions like Product and Design
• Show leadership as an exemplary engineer and mentor across the engineering organization

What We Expect From You: 

• Bachelor's degree in Computer Science, Electrical Engineering, or a related field
• 12+ years of experience as an engineer or technologist, with a proven track record of delivering successful products in or adjacent to the healthcare industry, with 2+ in leadership capacity 
• At least 3 years of experience with React, TypeScript and/or Flutter
• At least 3 years of experience with Ruby on Rails and AWS
• At least 2 years of experience with modern AI technologies
• Hands on technical leadership experience leading project teams and setting technical direction
• Exceptional communication skills, with the ability to clearly explain technical decisions to non-technical stakeholders, fostering a collaborative and purpose-driven environment.
• An ability to navigate ambiguity, with a bias towards rapid execution over process 
• Experience working in an early stage startup environment. Our ideal candidate will be comfortable with a high-growth, dynamic, 0-1 environment
• Ability to identify and prevent decisions that are not "two-way door decisions"

The target base salary range for this position is $200,800 - $245,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.