Viome is a leading biotech company dedicated to enhancing human health through innovative products and personalized health solutions. Our mission is to digitize, decode, and decipher human biology for preventative, diagnostic, and therapeutic applications. Join our dynamic team and contribute to our growth and success.
Supply Chain leader will be responsible for making sure Viome has the right product, at the right time, at the right cost, while also ensuring a seamless customer experience from order through delivery. The role spans supply planning, procurement, inventory, fulfillment, logistics, vendor management, quality issue resolution, and operational readiness for new product launches.
Responsibilities
1) Own inventory and supply planning
Build demand and supply planning processes for all material for Lab Operations and 3rd party product distribution.
Manage inventory health across raw materials, packaging, and finished goods
Reduce stockouts, backorders, excess inventory, and working capital inefficiency
2) Lead procurement and vendor management
Own sourcing, supplier relationships, purchasing, and contract/price negotiations
Improve supplier performance on cost, lead times, quality, and service
Create contingency plans for supply risks, single-source dependencies, and long lead-time item
3) Own fulfillment and operational execution
Ensure customers receive orders accurately and on time
Improve operational processes that affect speed, reliability, and cost to serve
4) Improve gross margin and cost structure
Identify and execute opportunities to reduce COGS, freight, packaging, fulfillment, and operational waste
Partner with Finance and Commercial leaders to improve unit economics and margin by product/category
Build operational discipline around packaging, component choices, and vendor economics
5) Support product launches and business scaling
Ensure new products and offers are operationally ready before launch
Partner with Product, Innovation, Ecommerce, and Marketing to support launches without creating operational chaos
Build scalable processes that support both DTC growth and future channel expansion
6) Build the operating system
Create dashboards, KPIs, and routines for operational performance
Establish clear ownership and decision-making across supply chain and fulfillment
Build and lead a lean, high-performing team as the business grows
What a successful person in this role will deliver
Within 12–18 months, a successful leader will:
Keep Viome in stock on core products without materially overbuying inventory
Improve forecast accuracy and inventory discipline
Reduce excess / obsolete inventory and working capital tied up in supply
Improve on-time fulfillment and reduce operational errors
Lower COGS and improve gross margin through better sourcing and operational discipline
Reduce customer pain caused by fulfillment, supply, and operational breakdowns
Build a more scalable operating model that can support growth.
In-stock rate, Inventory turns / weeks of supply, Forecast accuracy
Gross margin improvement / COGS savings
Fulfillment SLA / on-time ship rate
Qualifications
Bachelor’s degree in Supply Chain Operations or related field; MBA preferred.
10 years of progressive experience in Supply Chain Operations
Proven track record of material cost savings and inventory efficiencies.
Experience with global material sourcing and distribution
Excellent analytical, strategic thinking, and problem-solving skills.
Strong communication and interpersonal skills, with the ability to present Material and Operational performance to senior management.
Proficiency in Material management software and systems.
We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. We value diversity, equity, and inclusion, and are committed to creating a workplace that reflects these values.
