Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a
public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a
Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Veeva is looking for an energetic Sales Support Analyst to join our growing team! You will be a partner to the North America Sales team and work directly with our customers to support their Veeva software subscription orders. Our ideal candidate is a motivated, goal-oriented and energetic individual who is interested in developing sales support and customer service best practices.
What You’ll DoBuild trusted relationships through direct communication with Veeva Sales, Finance, and Operations teams and with the CustomerCreate and process subscription and renewals opportunities and quotes in a timely and accurate mannerAnswer customer questions about the order process and provisioning statusCollect relevant documentation to close out opportunitiesDaily navigation in a CRM system, including, but not limited to - creating opportunities, running reports, searching for current orders, and building quotesWorking on special projects, as neededAct with urgency, integrity and a focus on the customerRequirementsUniversity degree (BA, BSc, BBA) or equivalent work experience2+ years in a sales supporting function or a customer support environmentStrong written and oral communication skills in EnglishIntermediate Excel SkillsExperience working in a CRM systemStrong organizational and time management skills, attention to detailMust be highly self-motivated and able to work independently#LI-Remote
#LI-Entry
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
talent_accommodations@veeva.com.
