Position Overview:
We are seeking a highly experienced and dynamic Associate Director, US Sales – Strategy & Operations to align leadership vision with operational execution. The role will oversee and drive the execution of the US Sales organization’s complex business operations and projects. This role is pivotal in managing multiple cross-functional initiatives involving the Sales leadership teams, sales and marketing initiatives, program strategies, planning and execution. The ideal candidate will leverage their deep understanding of commercial operations and general business management to guide project direction and execute actionable plans aligned with business strategies and objectives.  The incumbent will operate proactively with a continuous improvement mindset driving strategic initiatives and enabling cross-functional operational efficiencies, while anticipating future business needs.

Key Responsibilities:

• Strategic Alignment and Execution: Translate executive vision into actionable goals across departments and ensure strategy is aligned with corporate objectives. Drive cross-function accountability to performance.
• Commercial Strategy Integration: Use in-depth knowledge of the commercial landscape to direct project strategies, translating commercial goals into actionable project plans that align with business objectives and market needs.
• Lead Meeting Cadence and Governance: Plan and facilitate executive meetings. Track follow-ups and ensure accountability on leadership decisions.
• Internal Communications and Stakeholder Alignment: Serve as bridge between leadership and staff. Maintain a clear narrative and consistency of messaging from the top down. Develop communications strategy and ensure consistent execution.  
• Stakeholder Management: Act as the main liaison for cross-functional teams including Product Management, Sales, Marketing, Operations, Customer Operations, Finance, Human Resources, and Consulting. Build strong relationships, manage communication, align priorities, and resolve conflicts to ensure smooth project execution.
• Strategic Project and Program Leadership: Lead the execution of large-scale projects focused on the portfolio. Oversee end-to-end program and project management. Develop project plans, allocate resources, manage risks, and track milestones to ensure effective project delivery using advanced management tools and frameworks. Develop and refine project management practices within the Commercial Strategy & Operations team. Maintain standard operating procedures and best practices for managing projects efficiently.
• Metrics and Measurement: Establish metrics and KPIs to evaluate release success. Analyze outcomes and offer insights to optimize future projects and enhance growth.
• Data-Driven Decision Making: Utilize data and performance metrics to measure results, adjust strategies, and provide insights to senior leadership for informed decision-making. Champion cross-functional collaboration to ensure strategic campaign decision making.
• Organizational Efficiency: Identify and eliminate bottlenecks in workflows and communication. Optimize internal processes for speed, clarity and accountability.
• Leadership and Innovation: Provide thought leadership on industry trends, operations, and project management. Advocate for innovative ideas that drive immediate and long-term results. Enhance process leadership and help improve our ways of working
• Special Projects as needed, this includes defining scope, collaborating across teams, managing timelines and driving measure impact – especially in fast-paced, dynamic environments.