Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a
public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
The Role
The Front Office Coordinator manages the reception and hospitality experience for Veeva’s Boston office. This person must be detail-oriented, exhibit strong customer service values, have proven time management skills, and have the ability to work in an environment that changes daily. This role is professional-facing and works closely with the Workplace Services Director and Workplace Services Manager assisting with projects and daily operations of the office space.
What You'll DoProvides the first impression to clients, partners, potential employees, and Veevans. Act as an ambassador for the company.Provide excellent customer service to all Veeva guests & employees with any office related requests.Maintain security by following procedures and controlling access (issuing access badges and visitor registration).Assist with facility requests, building maintenance, and vendor coordinationOrganize and maintain reception and common area appearances (restocking items as needed, moving and occasionally washing dishware).Maintain and stock inventory and budget for micro kitchen and office supplies.Maintain cleanliness of the kitchen, as needed.Manage incoming and outgoing mail, shipping (FedEx), and deliveries.Provide administrative and project support to local teams as needed.Coordinate events onsite or offsite such as lunches, socials, activities, and speakers.RequirementsMust be able to work in the office daily during business hours, 8 AM – 5 PM, and available at the front desk for long periods of timePrior customer service or front office experience in a professional business officeExcellent customer service and interpersonal skillsStrong verbal communication and organization skillsSelf-starter with a positive, can-do attitudeGoogle Suite, e-mail, and calendar management experienceIntermediate skills Google (Sheets, Slides, Docs), Canva and MS Office (Word, Excel, PPT)Adapts quickly to new technologyAble to juggle multiple tasks with efficiency and accuracyAbility to adjust to changing environmentsAbility to lift up to 25 lbsVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
talent_accommodations@veeva.com.
