Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Join Veeva as we innovate life sciences training. As the Learning Strategy Consultant, LearnGxP, you will be responsible for supporting the sales, implementation, and strategic consulting processes around Veeva’s accredited GxP eLearning library for customers in Life Sciences. As one of the members of our LearnGxP team, you will be required to understand our customer’s training needs, matching content and training technology solutions that best address the customer’s vision.
This role is seeking a leader with an understanding of the global life sciences industry, online learning, and curriculum development space. In this role, you will lead customer success management for key LearnGxP accounts as well as provide learning strategy consultation services supporting Veeva Training Solutions implementations through best practice sharing and training matrix optimization efforts. The successful candidate will report to the Director eLearning Compliance.
This is a work-anywhere, full-time permanent role with Veeva. Our work processes are designed so that you can be productive in the environment that works best for you. This is a customer-facing role, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
What You'll DoManage customer success for a portfolio of key accountsSupport consulting engagements in alignment with other Veeva application implementation projects leading workshops, performing data analysis, and authoring final project deliverablesAnalyze customer curricula structure, training assignment strategy, and assignment data to determine optimization efforts in line with Veeva Training LMS functionality and capabilitiesMaintain a continued level of subject matter expertise on Veeva Training Solutions functionality, capabilities, and content library in line with Veeva’s release cycleProvide thought leadership and direction to field-facing teams including creating and maintaining relationships with executive leadershipManage all training assets including version control, customer distribution, and ongoing updatesCoordinate resources across the customer lifecycle from sales to delivery and beyond delivering projects on timeBuild relationships with customers to gather feedback and figure out what their pain points are and what existing training assets need to be improvedSupport marketing activities such as recording videos, presenting webinars, editing website content, attending conferences, and moreServe as an evangelist in the space by presenting at industry conferences, leading webinars, and authoring content for industry publicationsEngage with communities of practice, and manage relationships with partnersRequirementsWillingness to travel 20-30%, primarily in the EU (when possible)Demonstrated experience in a GxP-regulated environment (e.g., pharma, biotech, medical devices)Hands-on experience with curriculum development, Learning Management System (LMS) administration, and training program strategy in a GxP environmentExcellent verbal and written communication, interpersonal, and presentation skillsDriven self-starter; able to work independentlyExperience communicating with and managing expectations for stakeholders at multiple levels, from project teams to leadershipProven experience managing or playing a key role in large-scale, cross-functional projects (e.g., new system implementation, facility startup, major process overhaul)Bachelor’s Degree#RemoteSwitzerland
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. 
