Program Manager, Operational Excellence

Responsibilities:

•Manage multiple projects and initiatives simultaneously, encompassing various types and complexities.

•Utilize project management methodologies to manage projects according to plan while managing, coaching, and developing associates to independently manage projects.

•Manage projects according to project management methodology and PM framework set forth. 

•Manage the Project Portfolio encompassing all projects within the NADL organization.

•Be accountable for PM Framework elements to provide training and coaching to build project management capabilities within the NADL organization, focusing on driving consistency and standardization of project execution, tools, and templates.

•Responsible for CI Framework elements training, including anticipating needs and developing training strategies, developing and update training materials, and tracking the effectiveness of the training programs.

•Manage change in the CI culture to significantly improve business and functional alignment and organizational execution while establishing performance measurement systems and goals aligned with organizational objectives.

•Leverage data and metrics to identify opportunities for continuous improvement; provide recommended solutions that drive the efficiency and effectiveness of the change management process or enhance business processes.

•Develop and manage communications around lessons learned to support the change management process.

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