Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Are you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy being a thought partner and servant leader, helping your team in tackling large-scale, complex problems?
Veeva Systems is looking for a driven, self-motivated leader looking to get exposure to a critical growth industry in Life Sciences with a passion for empowering a team of strong professionals working closely with pharma and biotech companies with best-of-breed cloud-based technology.
As Team Manager, you will be responsible for managing and growing our Lead Consultant practice in Europe and supporting the Enterprise Application Management Programs for R&D, aiming to build sustainable and scalable enterprise application management services for our largest and most complex development cloud customers.
Veeva’s Development Cloud helps organizations eliminate silos and transform business processes across clinical operations, regulatory affairs, pharmacovigilance, and quality management with greater efficiency and compliance.
This is a remote, full-time role with Veeva, with occasional travel to a Veeva office or Veeva function. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.
What You'll DoLeading a customer-facing team, including resource planning, oversight, and development of the professional growth of direct reportsEnsuring that our offerings are sustainable and serve the best interests of our customersWorking closely with the R&D Services Practice Leads and Account Partners to ensure we have the right talent driving and delivering our programsProviding program oversight and monitoring, including executive relationship managementPlanning and oversight of new offerings and customer pipeline for EuropeEnsuring service delivery in alignment with program standardsContributing to internal initiatives and operations of the EAM business to improve our ways of working globallyRequirements7+ years of experience in IT Project Management, Support, Consulting, or Product Management5+ years of experience in an Operational or Support Leadership role and the ability to build and run a team2+ years of experience directly managing cross-functional teams and/or managersProven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor, technical affinity, and/or hands-on experience with software implementationAbility to handle customer escalations, finding an agreement, and reaching Customer SuccessProven ability to work both independently and in teams in a dynamic environmentExcellent verbal and written communication skills in EnglishUniversity degree or equivalent relevant experience#RemoteUK
#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. 
