Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology and its people. The AbbVie Business Technology Solutions (BTS) team shapes the digital transformation necessary for our treatments to positively impact patients’ lives. In the role of Technology Product Engineer - Hypertargeting Solutions, you’ll tackle complex challenges as you develop and diversify your professional experiences while helping others grow and develop their skills. 

***This is a hybrid position based in Lake County, IL***

Responsibilities

• Lead conception, design, engineering, and implementation of technology solutions by studying business needs; conferring with users; studying systems flow, data usage, and business processes; investigating problem areas; Routinely demonstrate initiative and creativity in leading technology solutions. 
• Lead projects/programs and technical staff to develop, test and implement significant new products, or operational improvements. 
• Analyzes and resolves Business problems through technology, using analytical problem-solving methods/techniques and associated tools. 
• Contribute to advancement of own function by studying state-of-the-art tools, techniques, and computing equipment; participate in educational opportunities and professional organizations. 
• Enforcing and expanding use of AbbVie Common Data Model and industry standard information descriptions (ontologies, taxonomies, vocabularies, lexicons, dictionaries, thesaurus, glossaries etc....) 
• Manage technology portfolio products such as Audience Builder and NBA Suggestions which support our Customer Engagement model and Marketing Automation strategy through definition of customer segmentation and personalization strategies. 
• Responsible for planning and overseeing a portfolio of technology products from ideation to operation; including securing cross-functional alignment on project scope, benefits, cost, and timeline. Expected to work effectively across various IT shared services teams, external Agencies, and other Commercial business stakeholders.  
• Proactively understand the business strategies and the technology needs of the business. Identify current and emerging business needs and evaluate technology solutions to balance short-term and long-term objectives. Understand both data and technology capabilities already in use across AbbVie and recommend appropriate application within their product portfolio. 

• Lead the creation of data and technology roadmaps to support the strategic needs of their product. Ensure alignment between evolving business needs and corporate technology strategies within our technology ecosystem. Propose, initiate, and lead programs that transform processes or technology capabilities.  
• Lead engagement with business teams to define and implement products strategies aligned with business goals.  
• Leverage products within portfolio to create personalized experiences across various channels and touchpoints.  
• Continuously optimize personalization strategies based on data analysis and performance metrics.  

Tools and skills you will use in this role  

• Palantir Foundry Audience Builder and NBA Suggestions.  
• Salesforce Marketing Cloud for automated customer journey.  
• Exposure to Adobe Experience Manager (Web Portals), Veeva CRM, Mass-email and other channels 
• ServiceNow, JIRA, Mural Boards for handling SDLC processes.  
• Microsoft Office tools (PowerPoint, Excel, Word, Teams etc.) 
• Highly autonomous and productive in performing activities, requiring only minimal direction from or interaction with supervisor. 
• Provides technical leadership and mentors and consults with less experienced staff in planning, methods, procedures, standards, and best practices.