What You Will Do
Business Development
- Identify and qualify inbound leads, as well as engage in outbound prospecting activities.
- Drive confidence through digital, voice, and video interactions positioning Fountain Life brand and services.
- Promote longevity services, provide education, and establish relationships to facilitate member onboarding.
- Actively listen to prospects to tailor solutions to their specific health needs and goals.
- Follow up with prospects at various stages in the sales cycle to nurture and maintain engagement.
- Document activity in CRM software for full visibility with internal and external team members.
Member Experience
- Guide the member and potential member down the path of a defined Customer Experience Journey and participate in the continuous improvement process.
- Develop and maintain strong relationships with potential and current members, fostering trust and credibility.
- Provide exceptional customer service by promptly responding to inquiries, delivering accurate information, and personalized touches.
Collaboration
- Collaborate with team members and leadership to optimize efficiency in lead outreach and relations.
- Coordinate with the marketing team to align messaging, campaigns, and lead generation efforts.
- Provide feedback on customer requests and preferences.
- Communicate with the Fountain Life operations team, to ensure a seamless member-experience.
What We Offer
We believe the people who help us grow deserve every bit as much investment as our members. Here's what you can expect when you join Fountain Life:
- Competitive base salary commensurate with experience
- Comprehensive health, dental, and vision benefits — because we mean it when we say we care about your wellbeing
- Generous PTO and company holidays — we believe rest is part of performance
- 401(k)
- A front-row seat at one of the most exciting companies in preventive health — your work here matters
- A culture that values builders, doers, and people who take ownership
