Maintains and manages training programs and training management systems. Onboards new hires for all departments within the site and trains less experienced subject matter experts (SMEs) on all jobs and maintaining operating conditions within the desired range. Sets an example to follow all safety, quality, environmental, operational and personnel expectations. Identifies opportunities for improvements throughout the site and leads the implementation of changes both in physical operations and written documents.

Responsibilities: 

• Exercises job knowledge to independently perform job responsibilities. First to learn new site technologies and train Technical Trainer. Drives strategies to correct deficiencies in the training program for all departments on site.
• Facilitate the onboarding process for all new hires in regard to training material and compliance. Ensure the new hires are compliant with learning management systems (ex. LERN, ComplianceWire), any other training requirements needed for Operations. Enhance existing onboarding process and content to expand scope for all departments.
• Lead continuous improvement projects to enhance training delivery and effectiveness and evaluate use of new technologies (such as augmented reality, virtual reality, training videos, etc.) to enhance the skillset of the operators in preparation for more complex technologies coming to manufacturing. This includes developing Job Skills Training Module (JSTM), Job aids, Computer Based Training, videos, Instructor Led Trainings, AI training and augmented reality training.
• Sets example and enforces all safety, quality, environmental, operational and personnel policies. Communicates all events and issues with appropriate individuals. Knowledgeable of all jobs in assigned area of responsibility and Good Manufacturing Practices policies.
• Recommends and leads improvements on site processes and procedures. May be driven by Non-Conformance Report/Corrective Action/Preventive Action process. Coordinates solving problem situations where training can positively impact the outcome.
• Coordinates the development and facilitation of training to promote overall efficiency of production and human error reduction.
• Partners with Value Stream Leaders to develop, maintains, audits and verifies the Basic Operating Procedures (BOPs), Training JSTMs and Training Programs.
• Administers the onboarding program per department including GMP, packaging, manufacturing, validation, engineering, quality, maintenance, housekeeping, project manager, etc.( all site departments). Supports the developmental training programs on the site. Participates, as needed, in structuring of training plans driven by department managers.
• Leads Site level Train the Trainer classes. Manages feedback loop between students and SME trainers to ensure Train the Trainer class is effective. Continuously improves the Train the Trainer program applying feedback received.