Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a
public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a
Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Nitro is an AI-native data platform that democratizes life sciences data for non-technical commercial teams, turning fragmented HCP/HCO, prescription, and industry data into decisions the field can act on. Our team is seeking an Associate DevOps Engineer to support our business consulting team’s AWS and Kubernetes analytics infrastructure as part of the broader NitroAI Team. You'll work alongside the team keeping this platform reliable and secure, with real ownership over the pieces you run day to day. This role needs solid technical fundamentals, but just as important is a customer-service mindset: you'll be supporting internal engineering teams directly, so how you communicate, troubleshoot with empathy, and show up when something's broken matters as much as the fix itself.
What You'll Do
Support day-to-day operation of the AWS and Kubernetes platform — monitoring reliability and performance, flagging issues before they become incidents for 50 person global consulting team
Build & Maintain GitOps deployments: sync policies, deployment ordering, configuration management
Support CI/CD pipelines: maintain GitLab pipelines and runners, help engineering teams troubleshoot failed builds and deployments
Act as first responder on platform incidents: triage, escalate, and help document post-mortems
Maintain platform observability: monitoring, alerting, and log visibility
Migrate 50 person business consulting team onto a new AI native stack
Support the building of our new AI native application NitroAI to learn Veeva methodology
Requirements
1+ years hands-on experience with AWS and Kubernetes
Working knowledge of GitLab CI/CD, including runner management and Bash scripting for deployment tasks
Familiarity with GitOps practices (ArgoCD or similar)
Exposure to Terraform or another infrastructure-as-code tool
Strong communication skills and a customer-service mindset — you're supporting people, not just infrastructure
Comfortable being accountable to other engineers who are blocked and waiting on you
#LI-RemoteUS
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
talent_accommodations@veeva.com.
