This role is field-based and candidates should live within the territory. This geography covers CA, WA, OR, NV, AZ, UT, ID, MT, WY, CO, NM, OK, KS, NE, SD, ND, MN, IA, MO, IL, WI, AK, HI, southern Indiana, and the UP of Michigan.

The FRM Associate Director leads and develops a regional team of Field Reimbursement Managers who educate healthcare providers (HCPs) on AbbVie’s Immunology Patient Support Programs, emphasizing patient access and reimbursement inquiries related to AbbVie’s immunology portfolio. This leader brings deep market access expertise to ensure the team operates effectively and in compliance with all regulations, enabling timely patient access to AbbVie therapies. 

Key Responsibilities: 

• Manage, coach, and support the FRM team to deliver compliant, effective access and reimbursement services.  
• Conduct field ride-alongs to assess performance, ensure the use of AbbVie-approved tools, and provide targeted coaching based on organizational strategic imperatives   
• Collaborate with Patient Services, Managed Health Care, Sales, and Access & Reimbursement Hub to maintain consistent, compliant program execution. 
• Integrate patient access programs into local/regional strategies; identify and address training opportunities. 
• Monitor healthcare policy changes and communicate relevant insights to the FRM team.  
• Track call activity and operational capacity using analytics tools. 
• Implement quality control measures to ensure compliance with AbbVie standards and procedures.  
• Drive professional development for direct reports, providing clear career progression and performance oversight.