The Associate Director, Operations and Communications will work directly with the Rheumatology franchise VP, senior staff and employees across sales, marketing and IBT to ensure strategic and tactical imperatives are communicated clearly and operating effectively and efficiently to advance the business, inspire internal stakeholders and elevate employee engagement and culture.  Effectiveness in role includes day-to-day planning and execution of a strategic communications & operational plan as well as seeking opportunities to close gaps and elevate agility and engagement. The role also includes strategic projects to advance Rheumatology commercial or IBT organization as needs are identified.

Responsibilities:

• Integrate marketing, sales, and IBT strategies to enhance overall communication, execution and engagement.
• Manage scope, project plan, logistics and schedule of strategic and tactical initiatives.
• Establish strong organizational tools to drive project progress, ensure deadlines and project goals are met, identify and resolve issues, identify and close gaps as needed.
• Work cross-functionally with internal stakeholders to create, socialize, optimize and implement commercial initiatives, including but not limited to town halls, national meetings, staff meetings, executive memos and presentations, award and recognition programs, brand planning and leadership development programs.
• Design and execute a communications strategy that brings the franchise narrative to life through compelling content, creative storytelling and engaging experiences including national meetings, town halls, written, digital, and video communications.
• Develop and manage the franchise master calendar supporting sales, marketing and internal stakeholders (cross-functional support functions) for the franchise.
• Enhance two-way dialogue with employees through the creation of new channels that enhance employee connection and engagement, including leadership of culture/engagement initiatives within Rheumatology
• Coordinate best practices across peer Communication & Operations roles within Immunology and other AbbVie BUs