Report to: Business Excellence Director

Business: Allergan Aesthetics

Job Descriptions:

Business performance analysis & reporting:

• Design, develop, and maintain business intelligence reports and dashboards based on business requirements; recommend enhancements to improve usability, accuracy, and insight generation.
• Prepare recurring performance reports to track sales versus target, SFE KPIs, customer segmentation, and other commercial metrics across products, territories, and channels.
• Create efficient reporting templates and standardized dashboards to support timely business review and decision-making.
• Support end users by explaining report logic, dashboard navigation, and data definitions to ensure consistent adoption and interpretation.
• Perform ad hoc analysis on sales, call activity, customer, CRM, AMI and other data through the agreed request process.
• Support business planning, forecasting, and performance reporting by preparing relevant data, analysis, and insights.
• Provide analytical support for territory analysis, and customer prioritization models.

CRM & Data management:

• Recommend, and support to implement methods and techniques to improve analytical procedures within the sales force via Veeva CRM & BI tools.
• Support sales force and BI systems as a key user by maintaining report access, data inputs, business rules, and issue logs in coordination with system owners.
• Coordinate with CRM and Data Steward teams to ensure data quality, timely updates, alignment with business reporting requirements, data cleansing initiatives, user acceptance testing, and ongoing system maintenance activities.
• Coordinate with Regional team to implement projects.
• Document reporting requirements, data sources, calculation logic, and process changes to support governance, continuity, and audit readiness.

Data validation and support stakeholders:

• Ensure validity and accuracy of distributor/ internal data used in sales reporting systems.
• Function as first point of contact for any discrepancies with sales data in CONNECT and Power BI
• Involve in implementation of Sales Database, maintain and generate report for Sales team
• Provide accurate files and translation tables for inclusion into reports
• Support Commercial team on developing any Database as requested