This position reports into the Clinical Sciences Partnership CoE within the Clinical Sciences Product Office & Technology in Strategic Operations organization. The Strategic Operations organization works collaboratively and strategically with colleagues across the product lifecycle to identify, evaluate, understand and communicate the safety profile of our drugs to protect patients worldwide.

The Clinical Sciences Partnership CoE is a high-profile high-impact team that leads and owns safety decisions and strategy across the product lifecycle. The team partners with stakeholders across the product lifecycle to provide innovative safety-driven strategies, which will maximize product benefit-risk for patients. The Clinical Sciences Partnership CoE plays a critical role, working collaboratively and strategically with colleagues across AbbVie who engage with PV partners performing activities that have the potential of identifying or handling safety information related to an AbbVie product.

Responsibilities

• Works closely with various stakeholders to ensure scheduled activities occur per local regulation.
• Manages multiple group mailboxes and routes safety-related inquiries to the appropriate internal and external stakeholders.
• Collaborates with internal and external partners to coordinate the timely transfer of deliverables in accordance with PV Agreements requirements.
• Assists in answering safety related questions for internal systems.
• Supports development of business metrics, generates and monitors key operational metrics for performance, investigates and supports the follow-up of discrepancies.
• Supports issue investigation, coordinates between internal and external stakeholders.
• Supports the preparation of routine and ad hoc reports, supports the investigation of trends, and escalates issues as appropriate.
• Supports development of materials and supports delivery of training sessions (through multiple modalities) in conjunction with supplier, including train-the-trainer, special-topics, refresher, and internal Abbie trainings as needed.
• Supports technology systems across the Office of the PST to improve agility, effectiveness, quality and productivity of the PSTs.