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The Position

Role Overview

As Commercial Enablement Manager for Frontier Markets (Diagnostics), you will be responsible for leading the teams for Customer Value & Solutions, Distributor Strategy & Management, as well as Commercial Operations Excellence. You will build enabling strategies that drive exceptional sales performance in the commercial teams in the Frontier Markets.

In this role, we are seeking the Head of Commercial Enablement to lead the teams for Customer Value & Solutions, Distributor Strategy & Management, as well as Commercial Operations Excellence.

Key Responsibilities

1. Customer Value & Solutions

You will lead the Customer Value & Solutions team to strategize, develop, and manage marketing activities, including, but not limited to:

• Strategy & Growth: Planning and executing marketing strategy to ensure market penetration and Growth.

• Materials & Assets: Ensuring the availability of relevant marketing materials to support the planned business activities, which are in line with local market conditions and global product priorities.

• Market Engagement: Maintaining close liaison with key opinion leaders and a high level of market intelligence.

2. Distributor Strategy & Management

The Distributor Strategy & Management team under your guidance will be responsible for:

• Network Strategy: Strategize & manage distribution network across the country, to ensure the product portfolio has an appropriate channel to penetrate the key potential market.

• Performance Monitoring: Monitor distributor performance based on the set KPI of each distributor.

• Collaboration & Compliance: Work closely with respective stakeholders and departments in managing distributor performance & compliance.

• Capability Building: Develop a training program for distributors to make sure the alignment works well.

3. Commercial Operations Excellence

You will lead the Commercial Operations Excellence team to be responsible for:

• Forecasting & Inventory: Managing sales forecast related to supply chain and inventory management.

• Logistics Optimization: Working closely with 3PL logistics, do any improvement required to have a better sales & supply process.

• Contract Administration: Contract management with sales/ finance department.

• Process & Tools Management: Driving business processes such as Leads, Opportunities to Quote process using tools such as but not limited to Marketing Automation (i.e. Marketo), CRM (i.e. Salesforce), and commercial insights.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.