Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a
public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a
Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Ostro, the leading conversational AI platform for life sciences, joined Veeva in early 2026 and is building the Strategy function that will define it’s next phase of growth and integrations into Veeva. At Veeva, strategy is responsible for positioning Ostro in the market and identifying and removing barriers to sales by closely collaborating with customers, prospects, and internal cross-functional teams.
What You'll Do
Key Deal support in partnership with Sales and Customer success teams
SME for Ostro's capabilities, roadmap vision, and Veeva Commercial Cloud integrations
Product positioning, messaging, pricing strategy, and go-to-market narrative
Competitive intelligence and differentiation
Identification of new product and segment opportunities based on market feedback
Cross functional partnership with the following Veeva teams:
Product Management - partners with strategy in a two-in-a-box model to align market needs with product direction
Sales - earns the business that puts Ostro in front of patients and HCPs. Strategy keeps them informed on positioning, pricing, and competitive differentiation
Customer Success - Manages ongoing customer relationships and surfaces adoption feedback that informs our go-to-market strategy
Marketing - Promotes Ostro and the problems it solves. Strategy provides the positioning and narrative that shapes their content
Solution Engineering - Supports customer conversations that require technical validation, integration scoping, or vendor approvals
Data & Analytics – Measures and demonstrates the ROI on customer partnerships and delivers a strong value proposition to customers. Strategy supports translating this data to customers and prospects
Requirements
8+ years of experience in the pharmaceutical industry (years and depth of experience determine placement at the Director or Senior Director level). Preferably, direct experience with patient and/or HCP engagement, omnichannel marketing
Proven ability to serve as a subject-matter expert in customer-facing settings, translating product capabilities into clear positioning, messaging, and competitive differentiation
Track record of driving commercial outcomes in close partnership with Sales and other cross-functional teams
Experience partnering with Product Management, translating market feedback into product direction
Strong executive presence and the ability to influence and build trust with stakeholders from managers to the C-suite
Excellent written and verbal communication and presentation skills
Entrepreneurial, autonomous, and effective in an ambiguous, fast-scaling, build-phase environment
Willingness to travel up to 30% of the time, including to industry events, customers, and internal off-sites per year
Bachelors degree in related field
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
talent_accommodations@veeva.com.