This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. This geography covers Scranton, Binghamton, Elmira, Wilks-barre, State College, Harrisburg, Hershey, York, Williamsport, and the surrounding areas.

The Immunology Field Reimbursement Manager (FRM) functions as a specialized in-office resource for healthcare providers (HCPs) within a designated geographic territory. The FRM engages directly with HCP offices to address patient access and reimbursement inquiries related to AbbVie’s immunology portfolio. This role delivers expertise regarding coverage, reimbursement challenges, and the utilization of AbbVie’s support tools, while also educating on patient prescription status, program eligibility, and payer processes.

Key Responsibilities

• Educate HCPs including bio coordinators and/or office staff on AbbVie patient support programs, including access and reimbursement tools and services.
• Educate on product acquisition options such as specialty pharmacy networks, specialty distribution, and white, brown, and clear bagging.
• Educate resources and strategies to address patient access issues.
• Offer localized expertise on national and regional payer policies, utilization management criteria, including updates on medical billing and coding and medical benefit claims submission methodology.
• Collaborate with AbbVie’s Access and Reimbursement Support Center to relay prescription status and program eligibility updates.
• Report back payer trends for approved products to Patient Services and Market Access account teams.
• Establish and maintain professional relationships with providers within the assigned territory.
• Maintain current knowledge on managed care, reimbursement, and policy trends.