Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Are you looking for a place where your work makes an impact? We are seeking a talented Cloud CRM Consultant to join our amazing, fast-paced team of experts in Hungary.
The Senior Cloud CRM Consultant is a member of our Commercial Managed Services team who provides ongoing professional service for customers live with Veeva’s commercial solutions.
You will provide application consulting and serve as the strategic bridge between business stakeholders and technical teams, ensuring systems are scalable, secure, and built to drive business value primarily on the Vault CRM application, but will potentially develop expertise across other Commercial products. You will identify customer requirements, perform configuration changes to the system, activate new product features and act as an advising partner.
This is a remote, full-time role with Veeva. Candidates must be legally authorised to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position. There may be travel opportunities at select times of the year for internal events.
What You'll Do
Translates complex business needs into overarching technical designs
Proactively drive customers towards Veeva and industry best practices
Understand complex business processes and translate them into technical requirements
Perform system configuration changes and data migrations
Activate new product features and ensure seamless integration
Troubleshoot system issues and provide timely solutions
Collaborate with internal and external teams to ensure client satisfaction
Requirements
7+ years of experience with configuring, supporting, and implementing software solutions (e.g. CRM)
Experience working in a customer facing and/or consulting role and managing customer expectations
Excellent organisational and multitasking skills
Strong desire to continuously learn and develop
Excellent verbal and written communication skills in English
Ability to work independently
#RemoteHungary
#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. 