Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
The Role
Our team is growing and hiring for an IT Engineer based in Barcelona, who is capable of spearheading IT technical solutions and providing a variety of IT support for Spanish and EU employees.
The ideal person must be resourceful, technical, and love to work in a fast-paced, multinational environment. You will have a sense of autonomy and job ownership.
We are looking for someone with a high level of service focus and customer-first mentality who wants to grow their career alongside the rest of the business in the region.
What You'll Do
Interact with internal clients to help to resolve all levels of IT-related issues and provide answers promptly
Evaluate and test new technologies (hardware/software)
Build and maintain vendor relationships, manage the purchase of hardware and software products and ensure that company assets are maintained responsibly
Manage and deploy corporate PCs/Macs
New hardware configuration
Machine image maintenance
Diagnosis and repair
Coordinate warranty repairs
Manage Zoom systems
Maintain inventory and IT asset data (serial numbers, software keys, locations, etc.)
Shipping, recycling, and disposal of computers, peripherals
Assist in the management of hosted IT applications (Okta, Google G Suite, Fleet, Zoom, MS O365 etc.)
General IT routine tasks including:
IT account management for on-/off-boarding of employees
Diagnosing and repairing end-user IT devices
IT ticket management
Resolve escalated technical IT matters
Requirements
4+ years of professional experience in desktop support, IT infrastructure engineering, or similar IT roles
Eligible to live and work in Spain
Excellent verbal and interpersonal skills in English
Able to travel cross-region (<10% travel time expected)
#LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. 