The Manager, Cloud Engineering, will continuously collaborate with key stakeholders across the business to solve critical technical problems for Allergan Aesthetics. You will be a hands-on leader of the foundational engineering team driving our system/service reliability, scale, and developer productivity. In this dual-focus leadership role, you will bridge the gap between keeping our production environment highly resilient and ensuring our internal software developers have friction-free, high-speed tools and pipelines. You will lead a talented team of engineers who build scalable infrastructure, standardize developer tooling, reduce toil, and foster a culture of operational excellence across the entire engineering organization.

People & Team Leadership:

• Manage, lead, hire, develop and mentor a team of Platform Engineers to deliver high-quality infrastructure and developer solutions that are secure, resilient, and scalable.
• Foster a collaborative and inclusive team culture, encouraging knowledge sharing and continuous learning.
• Create and recommend professional learning paths for direct reports
• Conceptualize and execute technical approaches for emerging systems and architecture.
• Implement, through the team, the high bar of quality and standards for production reliability and the developer experience
• Act as the key point of contact between your team and other stakeholders and partner teams

Site Reliability & Platform Engineering:

• Lead the adoption and maturation of SRE practices across the organization, partnering with service owners to improve production reliability.
• Define and champion SLO/SLI frameworks and error budget-based decision making to drive prioritization between reliability and feature work.
• Lead the strategy for internal developer platform capabilities — influence self-service infrastructure, developer tooling, and deployment patterns that improve velocity and reduce toil for product teams.
• Responsible for team capacity planning and staffing allocation activities to ensure sufficient staffing for current and future needs.

Incident Management & Response:

• Plan, staff and support on-call rotation.
• Manage robust incident response and resolution, capture corrective and preventative actions and continuous improvements