Responsibilities

Responsible for providing accurate, timely, and unbiased medical information (MI) for the assigned 
therapeutic area(s). This includes establishing, maintaining, and utilizing product/disease state subject 
matter expertise to respond to unsolicited unfacilitated inquiries from HCPs and consumers, requests 
submitted by in-field Medical and Commercial teams, and MI inquiries escalated from affiliates and MI
Call Center staff, and managing the development, approval, and maintenance of global and 
region-specific medical/technical global content (GC) response documents used for product inquiries from 
internal customers such as country affiliate staff, and from external customers including healthcare 
professionals (eg, external experts, physicians, pharmacists, nurses, etc.) and consumers

• Provides timely and accurate development of GCs, summarizes literature and clinical guidelines, and 
assists in the development/approval of Data on File in accordance with established policies and 
practice standards. Ensures content conveys a clear and appropriate medical message. Provides 
review and approval of medical content, including complex and sensitive information. Ensures 
compliance with regulatory and corporate requirements.
• Represents AbbVie MI at global and key scientific conferences, as required.
• Able to evaluate data, and maintain an in-depth understanding of product knowledge, associated 
disease states, treatment guidelines, labeling, and relevant internal data for assigned therapeutic 
area.
• May serve as an active member on cross-functional teams (eg, Global and/or Area/Local Medical 
Affairs teams), representing the Medical Information function for products with limited complexity 
and/or multiple indications. May receive direction from more senior members of medical information.
• May partner with internal colleagues (Hub management, Global/Regional TA Leads, Area/Regional 
medical, Affiliate MI teams) to ensure creation of relevant core content to meet customer needs.
• Assists in providing solutions to deliver medical information to customers in unique and innovative 
ways (eg, SMS, video, podcast). Commercially aware of the needs of internal and external 
customers.
• Works with cross-functional colleagues to assist in the development of the Medical Value proposition 
for AbbVie reimbursement communications, including the AMCP dossiers. Creates and reviews 
dossier content as necessary.
• Critically evaluates literature, interprets complex data, and adapts delivery of information to a variety 
of audiences.
• Identify global medical information insights based on MI inquiries and partner with cross-functional 
colleagues to identify scientific gaps and strategic solutions.
• Assist in the development and delivery of core content and general medical information training.

Essential Skills/ Abilities

• Must be self-motivated, highly organized, detail-oriented and able to multitask with delivering high 
quality work.
• Mastery of use of computer systems, database, and software applications, including Microsoft Office, 
Excel, PowerPoint and knowledge of medical information’s inquiry repository, such as Veeva Vault 
and Salesforce preferred.
• Ability to coordinate and lead multidisciplinary and cross-functional meetings. Must possess excellent 
interpersonal, communication, and leadership skills.
• Understanding of the legal and regulatory environment of pharmaceutical industry desired.
• Possesses strong teamwork attributes and cultural sensitivity.
• Must possess excellent oral and written English communication skills. Medical writing skills highly 
desired.
• Experience in providing innovative and unique solutions for delivery of medical information desired.
• Maintains expert understanding of product knowledge, labeling, and relevant data. Able to apply 
knowledge across multiple therapeutic areas.
• Solid clinical understanding of disease states and the implications of treatment. Strong knowledge of 
clinical trial methodology, statistical concepts, and independent evaluation and interpretation of 
complex literature.