Position Overview

The Medical Assistant plays a pivotal role in delivering a seamless and personalized care experience. Working directly under the supervision of a physician, you will be responsible for collecting, documenting, and communicating accurate patient information, assisting in care delivery, supporting diagnostics, and ensuring regulatory and organizational compliance. You will also coordinate patient requests, manage lab processes, and help ensure that every interaction reflects the highest standard of service.

Key Responsibilities

• Maintain and manage clinical documentation within the electronic health record (EHR)
• Assist the physician in implementing individualized care plans
• Create and manage supplement orders through online dispensaries
• Obtain insurance pre-authorizations when necessary
• Process prescription requests and conduct medication reconciliation
• Collect and review diagnostic test results from lab portals
• Provide patient instructions as directed by the physician

Qualifications & Competencies

Technical Expertise:

• Proficient in medical terminology and diagnostic workflows
• HIPAA compliance certified
• Experienced with EHR systems and laboratory diagnostic portals
• Exceptional attention to detail and ability to manage multiple priorities under pressure
• Skilled in time management and meeting tight deadlines
• Ability to handle sensitive information with discretion and sound judgment

Interpersonal Skills:

• Excellent verbal and written communication skills
• Strong interpersonal skills and ability to work collaboratively in a team environment
• A commitment to providing outstanding customer service and personalized care

Education & Experience:

• Certified Clinical Medical Assistant (CCMA) or Registered Medical Assistant (RMA) (preferred)
• Minimum of 2 years of clinical experience in a physician’s office or ambulatory care setting (in lieu of formal certification)

Why Join Fountain Life?

At Fountain Life, we are on a mission to make 100 the new 60 by providing data-driven, personalized, and preventative healthcare. Founded by visionaries including Dr. Robert Hariri, Tony Robbins, and Dr. Peter Diamandis, we use cutting-edge biotechnology, advanced diagnostics, AI, and therapeutics to empower people to take control of their health.

As an employee, you’ll not only be a part of a healthcare revolution but will also gain access to Fountain Health Insurance, which includes proactive health services from Fountain Life.

Our Promise to Members

We are committed to creating exceptional experiences that:

• Surprise and delight members
• Exceed expectations
• Respect time and ensure seamless care
• Empower through education and data-driven insight
• Provide simple, actionable results
• Deliver an intuitive and 21st-century healthcare journey