Position Purpose

To provide direct support, supervision, and guidance to operators, ensuring packaging processes are executed in a compliant, safe, effective, and efficient manner. As a front-line leader, maintaining a strong leadership presence on the production floor is essential to driving team performance, ensuring commitments are met, and keeping colleagues engaged, focused, and aligned with operational goals.

Primary Duties

• Supervise daily operations to ensure compliance with Quality, Safety, and operational efficiency by:

- Ensuring packaging areas, equipment, and facilities are well-maintained, clean, organized, and safe.

- Ensure production processes meet standard lead times and output targets while optimizing Overall Equipment Effectiveness (OEE) through efficient resource utilization and continuous performance monitoring.

- Verifying critical processes in daily production, including line clearance, cleanliness verification, Lot Start-Up verification, In Process Control, and printing verification (Batch No., Manufacturing Date, Expiry Date, HET).

- Reviewing GMP documentation (e.g., batch records, logbooks) to ensure all activities follow approved procedures and are documented in accordance with Data Integrity and Good Documentation Practices (GDP) principles.

- Ensuring all personnel performing packaging activities are properly trained and qualified.

- Managing the procurement of manufacturing supplies in line with approved budgets.

• Develop and maintain GMP documentation, including:

- Master Batch Record,

- Standard Operating Procedures (SOPs), covering machine operation, cleaning, handling, and related activities in compliance with cGMP and Pfizer Quality Standard.

• Actively participate in:

- Gap assessments, deviation investigations, OOS/OOL/OOT analysis, and product complaints (including rework, complaint handling, and recall).

- Identifying root causes, implementing effective solutions, and preventing recurrence through CAPA execution.

• Ensure delivery of products that meet customer expectations by:

- Maintaining schedule adherence against the production plan.

- Ensing achievement of committed production volumes and targets.

• Support and participate in:

- Environmental, Health & Safety (EHS) programs

- Internal and external audits

- Validation and qualification activities

- Integrated Manufacturing (IMEX) initiatives, including continuous improvement and innovation

- Site-level projects

• Drive team engagement and promote effective communication within the team.

Minimum Requirements

• Bachelor’s degree in Pharmacy from a reputable university
• Minimum 3 years of experience in the pharmaceutical industry, particularly in manufacturing or packaging operations
• Strong interpersonal and communication skills
• Demonstrated people management experience
• Proven problem-solving and decision-making abilities
• Proficiency in written and spoken English and local language
• Ability to communicate effectively across departments and with external stakeholders, including regulatory agencies
• Strong organizational and project management skills
• Ability to work collaboratively in a team environment
• Proven ability to manage multiple priorities simultaneously

Preferred Qualifications

• Trained and/or certified in Six Sigma or Lean methodologies, with demonstrated application in process improvement initiatives
• Proficiency in SAP and serialization systems

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.