This job works under moderate supervision to apply practical professional knowledge of the Quality Assurance area to execute assigned tasks and manage defined project or process components including non-conformance investigations. Responsible for completing investigations including Root Cause Analysis and action plans.

Key Responsibilities

This job supports project outcomes including non-conformance investigation by completing defined tasks, collaborating with project leads and stakeholders, and following established processes and compliance requirements.

• Collaborates with colleagues to investigate non-conformance events, perform root cause analysis, action planning and assessments, ensuring processes are executed accurately and align with quality standards.
• Analyzes non-conformance (NC) events and NC trends to identify recurring issues and flag potential compliance risks for escalation and proper investigation.
• Conducts review of NC events such as verifying prior corrective action implementations per event and adherence to procedural requirements, to maintain process reliability.
• Develops detailed reports and records that clearly summarize audit Non-Conformance CAPA status and deviation data for review.
• Contributes to practical recommendations to improve specific processes, reduce recurring nonconformances, and support adherence to quality procedures.