At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Opportunity:
This role is responsible for supporting Regional Center activities in accordance with internal processes and local and international regulatory requirements, and consistently delivering high-quality and compliant outcomes. The role also contributes to oversight of external vendors, and contributes to a high-quality,
inspection-ready PV system across the assigned scope.

As the Regional Center Partner (PV, Pharmacovigilance), you are responsible for:
● Ensures end-to-end collection, reporting and handling of safety information in compliance with Roche and local regulatory requirements within the assigned Regional Center coverage areas.
● Maintains robust oversight and performs safety risk management activities, including those executed by external vendors.
● Proactively manages workload and priorities to ensure regulatory timelines and quality standards are consistently met.
● Drives continuous improvement and simplification of processes to enhance efficiency and effectiveness
● Collaborate closely with PSO colleagues, Subject Matter Experts (SME),Country Champions, Affiliate Patient Safety and cross-functional stakeholders to ensure seamless execution and compliance
● Identify and escalate risks, gaps, or deviations related to Regional Center activities, and ensure appropriate follow-up actions
● Ensure accurate and compliant documentation and record management in line with Coremap requirements

Key activities
All of the key responsibilities outlined below are applied in context with global Roche and local legal requirements.
I. Maintain a local PV system in context with and as defined in the wider global Roche PV system
● Ensure appropriate documentation of operational related information and activities.
● Ensure business continuity of critical PV systems, processes, and activities.
● Ensure inspection readiness at all times.
II. Pharmacovigilance System Master File (PSMF)
● Where Regional Center is required to provide information and data relevant to the global Roche PSMF, or for other global PV oversight or management purposes, ensure the data is current, accurate, complete, and provided in a timely manner. Where a separate local PSMF is required, ensure consistency with global Roche processes for local PSMF or PSSF. (where applicable).
III. Case Management
● Ensure timely, accurate, and compliant management of safety reports from all sources, including case intake, follow-up, assessment, reporting, and documentation
● Maintain high standards of quality and efficiency in safety data handling, in line with Roche processes, regulatory requirements, and internal scientific standards
● Provide oversight of activities performed by external vendors, ensuring adherence to defined requirements and timelines.
IV. Management of aggregate reports
● Provide accurate and timely input to global functions for the preparation of aggregate safety reports, as required.
● Serve as Lead Author for safety-related documents, including Local Aggregate Report (LAR) and Domestic Periodic Benefit-Risk Evaluation Report (PBRER) for medicinal products and medical devices.
● Contribute to development of Addendum of Clinical Overview (aCO) with key Partners.
● Perform analysis of local/regional safety data in accordance with regulatory requirements to support benefit-risk evaluation and reporting
V. Risk management and safety communication
● Contribute to the development of local Risk Management Plans (RMP) and ensure oversight of RMP implementation and safety communication, including adequate documentation of risk minimization activities, dissemination of communication and activities, decisions, and actions taken as applicable. (where applicable).
VI. Oversight of studies, programs, and other business activities
● Ensure appropriate safety reporting and oversight processes are in place for studies (including interventional clinical trials, NIS, PASS, PAES), Market Research and Patient Support Programs (MAPs), pre-approval and post-trial access programs (including 'compassionate use'), Digital Channels and all other business activities with implications for PV compliance.
● Maintain oversight of external third parties acting on behalf of Roche (e.g., service providers, CROs) or acting as Roche business partners (e.g., distribution, licensing, or development partners), ensuring adherence to regulatory requirements and ongoing monitoring of performance and compliance.
● Perform execution of Safety Notification Process related responsibilities

The job holder will be expected to:
● Take ownership and accountability for assigned responsibilities, navigating complexity with sound judgement.
● Demonstrate proactive decision-making and problem-solving, escalating when appropriate
● Apply a strong quality mindset by supporting the development, maintenance, and oversight of a robust Quality Management System (QMS) across Patient Safety Operations.
● Actively support in audit and inspection readiness and activities
● Apply systems thinking and entrepreneurial mindset
● Collaborate effectively with teams, immediate stakeholders in a global matrix environment
● Engage in continuous learning and stay connected to broader organisational context
● Contribute to process improvements, projects and initiatives as assigned
● Actively lead Country Champion and/or Process SME where applicable

Who You Are:

Minimum: Health Care Professional Degree (e.g. Medical Degree, Pharmacist,) or Life Science Degree (e.g. BSc Biology, BSc Neuroscience, etc.) is preferred.
Alternatively:
Medical technical vocational education (e.g. pharmacy technician, medical technical assistant, pharmaceutical representative), or equivalent qualification, all with multiple years of experience in the pharmaceutical industry in the area of Drug Safety/Pharmacovigilance

Experience, Skills, Knowledge:
● Appropriate experience in Drug Safety/Pharmacovigilance, 2-3 years minimum
● Knowledge of global Pharmacovigilance and Medical Device regulatory requirements
● Understanding of end-to-end PV processes and QMS
● Ability to evaluate, analyze and interpret data, and draw conclusions independently
● Applies structured problem-solving in a complex, process-driven environment
● Strong organizational skills and detail oriented
● Ability to manage multiple priorities while maintaining a sense of urgency and quality
● Effective team player across global, matrix teams and diverse stakeholders
● Effective communication skills, both written and verbal
● Adapts to change and work effectively across cultures, virtual environment, with flexibility to accommodate different time zones when required
● Demonstrates Roche Values and leadership commitments
● Computer literate

Highly Weighted Competencies:
● Technical and Business Expertise, Communication, Teamwork and Collaboration, Achieving Results

Other: Fluent in English - verbal and written

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.