Job Description Summary

#LI-Hybrid
Location: Mexico City, Mexico
Relocation Support: This role is based in Mexico City, Mexico. Novartis is unable to offer relocation support: please only apply if accessible.

This is a temporary role, for 1 year.

Step into a role where every minute counts and every decision impacts a patient’s access to critical treatment. As Regional Logistics Manager – AMERICAS, you will operate in a highly time-sensitive environment where therapies must be delivered within tight time windows. You will take ownership of complex logistics processes, managing escalations with speed and precision while navigating real-time challenges. At the same time, you’ll look beyond day-to-day critical shipments driving strategic improvements, optimizing processes, and strengthening supplier performance. Collaborating closely with diverse stakeholders across the region and globally, you will be at the center of ensuring both operational excellence and continuous evolution of the logistics network.

 

Job Description

Key Responsibilities

• Design and execute agile distribution strategies to ensure timely delivery within critical timelines

• Act as primary escalation point, resolving complex logistics issues quickly to maintain uninterrupted patient supply

• Identify and proactively mitigate distribution risks, developing robust contingency and continuity plans

• Build strong partnerships with global stakeholders to align planning, logistics, and operational priorities

• Collaborate with suppliers to optimize routing, improve performance, and drive cost and service efficiencies

• Lead continuous improvement initiatives to enhance logistics processes and long-term operational performance

• Manage allocation of production and distribution plans across sites, balancing capacity, lead times, and regulatory requirements

• Ensure full compliance with quality, regulatory, and GMP requirements, including management of CAPA and quality events

Essential Requirements

• Master’s degree in engineering, supply chain, business administration, or a related field

• Experiences from Pharmaceutical environment are preferred.

• Minimum 5 years of experience in planning and logistics, ideally in time-critical distribution environments

• Proven ability to manage complex logistics operations and resolve escalations in fast-paced settings

• Strong analytical thinking with a structured, process-oriented approach to problem-solving and decision-making

• Excellent stakeholder management skills with the ability to influence and build trusted cross-functional relationships

• Fluent in English, both written and spoken

• Due to the highly time-critical nature of the logistics operations, flexibility is important, with occasional availability required to address urgent situations as they arise.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse team representative of the patients and communities we serve.

Accessibility and accommodation

Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to tas.mexico@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

 

Skills Desired

Data Analytics and Digital, Inventory Management, Logistics and Transportation Management, Master Data, Operational Excellence, Order Management, Resilience and Risk Management, Sap Erp, supply chain management, Supply Chain Planning