Job Description Summary

Sales Representative - Commercial Portfolio
Location: Selangor
#LI-Hybrid

Join Novartis as a Sales Representative – Commercial Portfolio and play a key role in bringing impactful healthcare solutions closer to healthcare professionals and patients. In this field-based role, you will execute commercial strategies for assigned priority brands, build trusted customer relationships, and deliver strong territory performance through high-quality, compliant, and insight-driven engagement.

 

Job Description

Major accountabilities: 

• Execute in-field commercial plans for assigned brands across the Central and East Coast territories.

• Engage healthcare professionals with approved product messages, clinical evidence, and appropriate product information in a compliant and customer-focused manner.

• Drive demand generation and achievement of agreed sales objectives through effective territory planning, customer segmentation, and value-based prioritisation.

• Use digital and CRM tools to support customer engagement, including data-driven call planning, next-best-action recommendations, and personalised omnichannel journeys.

• Collect and share market insights, customer needs, competitor activity, and territory opportunities to support business planning and execution.

• Collaborate closely with Marketing, Medical, Value & Access, Execution Excellence, and Sales leadership teams to deliver aligned business outcomes.

• Participate in local events, meetings, and promotional activities in line with Novartis policies, ethical standards, and local regulatory requirements.

• Continuously improve field execution quality by leveraging coaching feedback, performance insights, and field effectiveness reports.

Requirements: 

• Minimum 2 years of pharmaceutical or healthcare sales experience.

• Proven experience in pharmaceutical or healthcare sales.

• Experience managing a portfolio of brands and working across defined territories.

• Strong track record in customer engagement, territory management, and sales execution.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

 

Skills Desired

Communication Skills, Compliance, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Negotiation Skills, Selling Skills