The Security Analyst supports the administration, operation, and deployment of enterprise physical security systems, including access control, video management, and related security technologies. This role provides technical support, administers system access, assists with system deployments, and delivers training and support to end users and site administrators.

Key Responsibilities

Security Systems Administration

• Administer Genetec Security Center and related physical security systems.
• Manage user access, permissions, Active Directory groups, and system configurations.
• Support onboarding, offboarding, access reviews, and audit activities.
• Maintain system records and access documentation.

Security Systems Support and Deployment

• Provide technical support for access control systems, video management systems, cameras, readers, controllers, and related security devices.
• Troubleshoot system issues and coordinate resolution with vendors, integrators, Business Technology Solutions, and site stakeholders.
• Support system deployments, upgrades, testing, commissioning, and operational handoff activities.
• Verify system functionality and assist with issue resolution during implementation activities.

Training and User Support

• Deliver training for end users and site administrators.
• Provide ongoing support and guidance to system users and security personnel.
• Support operational readiness and system adoption following deployments.
• Maintain documentation required for operational support and compliance activities.