At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Business Intelligence

Job Category:

Professional

All Job Posting Locations:

Toronto, Ontario, Canada

Job Description:

The Senior Analyst, Medical Affairs, plays a strategic role in transforming Medical Affairs through insights and analytics. This role involves identifying requirements, defining processes, and driving the strategy recommendations and the development of tools and technologies for data collection, analysis, and insights generation—leveraging advanced analytics, Gen AI, and other emerging technologies. The successful candidate will drive the development of the medical insights and analytics strategy in line with the business objectives, own the end-to-end delivery, measure the impact of insights on operational decision-making, and support the ongoing maintenance and enhancement of digital products aligned with business objectives and regulatory standards.

Key Responsibilities

Needs Assessment & Strategy Development: 

• Collaborates with Medical Affairs stakeholders to understand their data, processes and insights needs and translates these into strategic initiatives.
• Evaluates and documents both high-level and detailed business requirements from end-users and transforms them into business process flowcharts and technical requirements for the purposes of execution.

Product Portfolio Management: 

• Treats medical insights and analytics as a collection of digital products—comprising processes, tools, and systems—designed to optimize data collection, analysis, and insights delivery.
• Manages the entire lifecycle of these products, from conception to deployment and iterative enhancement.

Solution Design & Development: 

• Leads the design, development, and deployment of digital tools and platforms (e.g., dashboards, AI models, Gen AI solutions) to facilitate efficient data collection, transformation, and analysis.

Technology & Analytics Innovation: 

• Drives the adoption of advanced analytics platforms and emerging AI solutions, ensuring they are integrated into the medical product portfolio to enhance insights quality and operational impact.

Analytics Operations Management:

• Supports data extraction, blending, and transformation efforts (using Dataiku and Qlik Sense), ensuring data quality, compliance, and readiness for analytics.

Execution & Project Management: 

• Ensures end-to-end execution of analytics projects related to the product portfolio, prioritizing based on business value, stakeholder feedback, and technological feasibility.
• Oversees technical vendor resources in operational capacity driving user story creation, refinement, testing and launch processes.
• Develops test scenarios and execute testing activities and quality assurance tasks with both business and technology stakeholders.
• Develops quality assurance processes and tools to ensure high quality of deliverables.

Impact Measurement & Continuous Improvement: 

• Establishes KPIs to measure the contribution of insights and analytics products to business outcomes, operational efficiencies, and decision-making.
• Uses these measurements for identification of opportunities and driving continuous improvements.

Stakeholder Engagement & Operational Support: 

• Works closely with Medical Affairs business, IT, and global partners to align strategies, gather feedback, and ensure the products are effectively implemented and adopted.
• Provides operational support, leads issue investigation, escalation, and resolution follow-through and communication related to Medical Affairs’ data and analytics assets, including but not limited to Qlik Sense dashboards, Dataiku workflows, Veeva CRM, and Veeva Vault, including submission of incident support tickets, as required.
• Performs systems administration activities related to user access management for reporting and analytics solutions for the Medical Affairs organization.

Change & Adoption Support: 

• Facilitates change management, including training and user support, to promote the adoption of digital tools and analytics solutions.

Regulatory & Compliance Standards: 

• Ensures all processes and tools comply with industry regulations and internal standards.

Core Competencies

• Strategic thinking, with an emphasis on translating business needs into technical solutions.
• Expertise in managing complex data and insights products.
• Strong project management abilities, capable of handling multiple initiatives simultaneously.
• Excellent stakeholder engagement, communication, and change management skills.
• Innovation-focused mindset, with knowledge of AI, Gen AI, and emerging digital and analytics tools.
• High attention to detail, accuracy, and compliance.

Technical Skills

• Solid understanding and practical experience with data extraction, blending and transformation tasks using tools like Dataiku, Alteryx, SQL or equivalent.
• Reporting and data analysis experience using analytics tools to deliver insights (e.g. Qlik, Power BI, Tableau, Cognos)
• Experience with AI, NLP, and Gen AI platforms and their application within a pharmaceutical, healthcare industry or other regulated industries.
• Hands-on expertise with data extraction, transformation, and loading (ETL) tools, such as SQL or Dataiku.
• Working knowledge of Project Management Lifecycle Methodologies (Agile, waterfall).
• Knowledge of enterprise technology platforms and tools: Veeva CRM/Salesforce.com, SharePoint, Veeva Vault.

Qualifications

• Bachelor's degree in Business, Data Science, Information Technology, or a related field.
• 5+ years of experience in insights, analytics, or digital product management within healthcare or pharmaceutical sectors.
• Proven experience managing digital products, processes, and tools to generate impactful insights.
• Demonstrated ability to measure and optimize the operational impact of insights solutions.
• Excellent interpersonal skills with the ability to collaborate in a team dynamic.
• Strong communication skills (verbal, written).
• Superior attention to accuracy and detail with minimal management oversight.
• Ability to meet tight deadlines for projects and operational support requests.
• Experience in facilitating Training, Learning and Development activities related to solutions launch and systems changes is an asset.
• Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time preferred.

Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.

Required Skills:

 

 

Preferred Skills:

Accountability, Advanced Analytics, Analytical Reasoning, Business Intelligence (BI), Business Requirements Analysis, Communication, Data Analysis, Data Governance, Data Modeling, Data Privacy Standards, Organizing, Problem Solving, Statistical Analysis Systems (SAS) Programming, Systems Development, Technical Credibility, Technical Writing, Workflow Analysis

 

 

The anticipated base pay range for this position is :

$90,300 - $140,300

Additional Description for Pay Transparency:

The Company uses Artificial Intelligence in its assessment of applicants. This job posting is for an existing position.