Job Description Summary

About the role:

We are seeking a highly motivated Senior Specialist - Business Operations & Strategic Enablement to support organizational effectiveness through process excellence, cross-functional coordination, governance, change management, and business transformation initiatives. This role will partner closely with stakeholders to drive operational efficiency, improve ways of working, and support strategic priorities across the organization.

 

Job Description

Key Requirements:

• Drive operational excellence and process improvement initiatives.
• Coordinate and support strategic programs and cross-functional projects.
• Establish and maintain governance frameworks, documentation, and operating procedures.
• Facilitate stakeholder engagement and collaboration across teams.
• Support change management and adoption of new tools, processes, and ways of working.
• Develop and maintain knowledge repositories, training materials, and best practices.
• Monitor operational performance metrics and provide actionable insights.
• Champion innovation, automation, and digital enablement opportunities.
• Support leadership with business reviews, planning activities, and execution tracking.

Essential Requirements:

• Bachelor's degree in Business Administration, Management, Operations, or related discipline.
• 5-8 years of experience in Business Operations, Program Management, Operational Excellence, Change Management, or Strategic Enablement.

Desirable Requirements:

• Strong stakeholder management, communication, and problem-solving skills.
• Demonstrated experience leading process improvement or transformation initiatives.

 

Skills Desired

Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Digital Marketing, Marketing Communications (MarCom), Marketing Planning, Marketing Strategies, Media Campaigns, Process Documentation, Statistical Analysis